VLCC — Subject: VLCC VLCC is not transferring my sessions to new location

Address:

Raipur

I had taken Coolsculpting Purpule Card (P) package in 07.08.2019 from VLCC, Model Town New Delhi branch. At the time of booking i was told by the VLCC folks that the packages are transferable to whichever city VLCC is located.

The sessions were on halt due to covid situation and I was transferred to Hyderabad by my employer. I have done lot of liasonig in VLCC and VLCC Delhi and partially my services transferred to VLCC Hyderabad.

During my visit to Delhi I went to VLCC delhi and requested the manager to transfer my all balance services to Hyderabad. VLCC Model Town Delhi manager delhi was reluctant not to transfer my balance services saying you can take services in delhi whenever you come here. That was so ridiculous response from a VLCC employee, without applying any mind that how can a person will travel to delhi just to take VLCC services.

I spoke to Manager, Delhi and gave them two options for transferring services either in Hyderabad or in Raipur My current location and it was assured that, suitable action shall be taken by them to transfer the services in Hyderabad. I am left with substantial purchased packages/services and in last 2 years more than 5-6 managers have been changes and every one gives assurance to transfer the services however no action has been taken till date.

Beside confirmation of transferring the services in other cities by the VLCC at the time of purchase and now they are not doing so.

This is fraud and cheating!!!

I either want full refund of the services i had paid for which was 114407 rs or i want the services transferred to my location (Raipur vlcc Shankar Nagar Raipur Chhattisgarh Pin-492001. Else, I shall initiate legal action against you for such fraud. Thanks..