Vodafone — 1 male manager and 1 women associate in the mobile phone office at nanjangud mysore district of karnataka are rude and not helpfull. | |||||
I recently lost my sim for vodafone mobile # [protected] and asked the Vodafone office in Nanjangud Mysore district to provide me with a duplicate sim. My complaint is that however, they gave me a new sim it was for a new number. Why? I lost $79 ballance and all my contacts too. The Nanjanguh Office woman is very rude and not helpfull. Please refund the $79 to my new number of [protected]. And speek to your Vodafone Male representative and female associate in Nanjangud Mysore district about my complaint. I visited the nanjangud office over 7 times and was always told to come back the next (day after day) and its still not resolver. The Vodafone office now wants me to go to Mysore Office to resolve the matter and refuse to help me at the Nanjangud office. I am from Nanjangud and my account is in nanjangud and so Nanjangun office should resolve this complaint but refuse to do so. I have also complained to the Vodafone mobile number and was told my 79 would be credited to my new number but it still has not been credited. Please conduct business properly and respectfully at your Nanjangud Mysore district office location or I will be forced to close my business relations with Vodefone. Mark Cyril Brown Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Recently on[protected] the Vodafone Office in Nanjangud refused to recharge my mobile for $250. I asked the Vodafone woman for a $250 recharge but she refused to do the recharge for me, and furthermore, she would not give me the reason for not wanting to to do the recharging. Why? Note: I had two Nanjangud police members with me waiting for me outside, so at that time I asked them to confronted the Vodafone lady associate about her behaviour. They did so, she responded by referring me to another shop directly next door to complete the recharge. Why? Why am I being denied service? Is it because I filed a complaint before about louse service at the Vodafone office in Nanjangud. Please, once again, try to conduct Vodafone customer business properly and respectfully at your Nanjangud Mysore district office location.
Mark Cyril Brown
Mark Cyril Brown
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To follow up on my original complaint please note:
I lost my sim for Vodafone mobile # [protected] and asked the Vodafone office in Nanjangud Mysore district to report it lost and stop all services on it. Yet, they did not report it lost. Why? I next reported it lost to the Vodafone mobile phone department. Yet, they did not report it lost. Why? They did however, provide me with what I thought was a duplicate sim, it was not, it was a new sim with a new number. Why? They did not register that my old sim was lost, yet they gave me a new sim it was for a new number. Why? I lost $79 balance, and all the saved memory contacts too. The Nanjanguh vodafone Office woman was very rude and not helpful at all.. I have still no got the refund of the $79 to my new number of [protected]. Someone need speak to your Vodafone male representative and female associate in Nanjangud Mysore district about their conduct. I visited the Nanjangud office over 7 times and was always told to come back the next (day after day). The Vodafone office wanted me to go to Mysore office to resolve the matter and refuse to help me at the Nanjangud office. I am from Nanjangud and my account is in Nanjangud and so the Nanjangud office should resolve this complaint but they refused to do so. I have also complained to the Vodafone mobile complaint number and was told my $79 would be credited to my new number but it still has not been credited. Why? This matter has still not been resolved. Recently I was only told by the Vodafone mobile operator to purchase a new sim to recover the lost $79. This task I will have to do now. This trip will waste my time and money in doing because I will have to go to Mysore to finally resolve this matter.