Vodafone — 3G network problem not solved and no responce from customer care and blocked both number. | |||
Sir, my mobile number is [protected] and [protected].., vodafone doesnt respond properly to customers and dont provide proper service..past a month i had bought a new vodafone sim and im not getting proper network in normal and 3g im getting only 1 point tower in my phone in my area due to this i cant able to receive calls and even internet is working slow in my area so i have contacted customer care before few days and i have asked them to raise a complaint over it and resolve this network problem and they said they wil do it within a week and so on i have been waiting for a week though it dint got solved so i called 198 customer care again after a week but it was not connecting a recorded tone saying that " SORRY WE ARE UNABLE TO PROCESS YOUR CALL PLEASE TRY AGAIN LATER" and call get disconnected. I called from another number and asked why this happen they are saying that they had blocked my number because i spoke something wrong.. and they took complaint regaurding network isuue and ONE PERSON FROM VODAFONE CAME HOME AND CHECKED NETWORK AND SAID HERE NETWORK PROBLEM SO THEY WILL CLEARED BY 29TH MARCH 2014 AT 5.31PM.. BUT STILL THEY DINT CLEARED SO I CALLED CUSTOMER FROM THIS ANOTHER NUMBER THEY BLOCKED MY NUMBER.THEY ASKING TO TAKE ANOTHER COMPLAINT AND WAIT FOR 7 DAYS. SIR I CANT WAIT AND I NEED IT TO BE SOLVED NOW. So i kindly request u to take action over them amd unblock my number so i could able to contact them and please help me in resolving network issue.. But vodafone people are blocking unwantedly so take action over them.. Please do contact me in this number [protected] and give me my status..please provide me network and contact me... Thank you Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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