[Resolved]  Vodafone — Blocked number even paid the Bill

Address:Erode, Tamil Nadu

I was using vodafone postpaid number for more than 3 and half years and i am paying my bill regularly till now, but i was taken one free sim card that was given by vodafone erode office but it was not able to use and i was lost that sim also, but now they blocked my bill paid number, if i enquired they are telling that it was blocked by vodafone store for not paying the bill for my lost sim, . it was new thing i am hearing from worst network vodafone. Now my concern is i paid my bill to this number, but how can i pay the bill for lost sim? and before the due dtae they will send many sms pay the bill, even after the payment made from my side also they will send payment overdue i[censored] paid kindly delete, but why can't they enquire me regarding that? how dare they can block my bill paid number? while selling the product they are begging like some thing. but they cant able to inform?????
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Dec 10, 2016
Complaint marked as Resolved 
Verified Support
Nov 30, 2013
Vodafone India Customer Care's response
Hello Arunkumar,

Please share your contact number with us at http://bit.ly/1jTskLu and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.
Verified Support
Dec 07, 2013
Vodafone India Customer Care's response
Hi Arun,

Rest assured that we have received the payment of your bill amount and the services have been restored. We truly apologies for the inconvenience caused earlier. We ensure that the same will not be repeated hereafter. Thanks for your time on call. Happy weekend.

Regards,
Vodafone Customer Care, Tamilnadu.
Verified Support
Dec 07, 2013
Vodafone India Customer Care's response
Hello Arun,

As conveyed earlier, we are in receipt of your payment amount of Rs.470/- on 30th November and hence the line has been released for the number 98**63**23 . Also, the services on your number [protected](lost SIM) have been barred as the amount was not paid. Trust this addresses your concerns.

Regards,
Vodafone Customer Care, Tamilnadu.
Complaint comments 

Comments

my number is[protected]
my number is [protected]
I was using vodafone postpaid number for more than 3 and half years (my number [protected]) and i am paying my bill regularly till now, but i was taken one free sim card that was given by vodafone erode office but it was not able to use and i was lost that sim also, but now they blocked my bill paid number, if i enquired they are telling that it was blocked by vodafone store for not paying the bill for my lost sim, . it was new thing i am hearing from worst network vodafone. Now my concern is i paid my bill to this number, but how can i pay the bill for lost sim? and before the due dtae they will send many sms pay the bill, even after the payment made from my side also they will send payment overdue i[censored] paid kindly delete, but why can't they enquire me regarding that? how dare they can block my bill paid number? while selling the product they are begging like some thing. but they cant able to inform?????

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