[Resolved]  Vodafone — charged wrongly for 3G without 3g Connectivity in the area

Address:

Pune, Maharashtra

I am struggling to use 3G network in my current area from past 6 months. Even when I am connected to 3G I used to miss my all incoming calls which I came to know with the MCA facility. I complaint for this concern from past 6 months, Below are the few complaint numbers I saved, [protected] [protected] [protected] [protected] [protected] [protected] I didn’t got the response for 4 months. After writing the mail to CORPCARE one person came to visit my location and said that Vodafone do not have 3G connectivity in my current area. I tried every possible way suggested by network team to get rid of it . I have charged for 3g as per my plan for 6months, without having vodafone connectivity. Why sales/marketing team selling the plains if Vodafone don’t have 3g connectivity in that area. Why it is expected from the customer to pay the bill without utilizing the services, even after complaining so many times. I have already requested to waive off the 3G charges applicable in my past 6 bills. I am using the Vodafone services on same number from past 9 years and still struggling to resolve the issues/concerns. Mobile No- +91-[protected] Name – Suresh Shrivastav going to raise this concern to Nodal Officer Maharashtra