[Resolved]  Vodafone — Cheating customer

Address:

Ghaziabad, Uttar Pradesh

Hi, To start with it. I have got 4 new corporate connection from vodafone through a call received from their end. In the process of getting connections i revived numerous calls just for details and plan information they gave me all information about the except the names of the plan i agreed to, it seems normal to me as a technical things. Out of 4 connections i wanted a particular Plan A(rental Rs99/month)activated on 3 number and a different Plan B ( rental Rs 499/month) activated on one number. However the agent who came to pick up the documents were in little hurry and was not aware about the plan names i told him rental and he just wrote it on the paper he had my details on. He asked me to sign the the documents and said he will fill the Plan details later. After 7-8 connections activated, however all with Plan B rental Rs 499. I tried calling the customer service and try to get it sorted out no help as they clearly said they cant help corporate connections and advised to visit the mini store. Did as advised visited the vodafone Karol bagh center and got the same response they cant help corporate connection and advised to send email and get it sorted out. Sent an email on 12jan2014 received an acknowledge same time but no response after even 48 hours so wrote another email on 15 still haven't received any response after acknowledge. Please do the required as i am almost tortured with these guys.