[Resolved] Vodafone — Connectivity

Yogesh Kejriwal

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

February 24, 2014

To,

Vodafone East Limited
Constantia Office Complex
11, Dr. U.N.Brahmachari Street
Kolkata – 700 017

Sub: Connectivity

Ref: CUG

Sir/Madam,

This is to intimate you that our company "Lavanya Projects Private Limited" is holding good number of CUG Connections of your Vodafone network since year 2012.

It is being noticed for quite sometime that Vodafone network is not working properly in our site office at Rajarhat address: Basina : Daspara, Bishnupur, Burtolla More, Bus Route 211. Rajarhat, Kolkata- 700 135. Lots of disruptions occur while communicating. Most of the time network is not there.

Kindly look into the matter as our work is being badly affected due to such disruption, and take immediate steps to rectify the same.

Thanking You in anticipation of your early action in this regard.

Regards

Yogesh Kejriwal
Manager-Operations
M: [protected]
E: [protected]@theorchid.co.in

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Dec 28, 2016

Complaint marked as Resolved

Vodafone customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2014

Vodafone India Customer Care's response Hello Yogesh,

We have registered your feedback with the Docket Number [protected]. Further, our network team will get in touch with you by 05-Mar-2014. Please co-operate with us in the interim.

Regards,
Vodafone.

Verified Support

Mar 05, 2014

Vodafone India Customer Care's response Hello Yogesh,

Our team will update you by end of today i.e. 5-March-14 regarding
your concern with the Docket Number [protected]. Please co-operate with
us.

Regards,
Vodafone.

Verified Support

Mar 05, 2014

Vodafone India Customer Care's response Hello Yogesh,

We'd like to inform you that our network team will visit the said
location by 25-March-14 & will get back to you with an update after
visit by 26-March-14.

Regards,
Vodafone.

Verified Support

Mar 26, 2014

Vodafone India Customer Care's response Hello Yogesh,

We'll update you by end of today i.e. 26-Mar-14 regarding your network concern with the Service Registration Number [protected].

Regards,
Vodafone.

Verified Support

Mar 26, 2014

Vodafone India Customer Care's response Hello Yogesh Kejriwal,

Please be assured, our network team is working on your concern and we shall update you on the same by 27/03/14. Your Service Request number is [protected].

Regards,
Vodafone

Verified Support

Apr 05, 2014

Vodafone India Customer Care's response Hello Yogesh,

Please note, the 3G repeator has been installed at the said location on 04/04/14 to address the network concern.

Regards,
Vodafone.

Verified Support

Apr 23, 2014

Vodafone India Customer Care's response Hello Yogesh,

Please spare few minutes to tell us about your experience at http://bit.ly/1fo3RMG

Regards,
Vodafone.