Vodafone — False charges and disagree to reverse the false charges

Address:

New Delhi, Delhi, 110091

Hello, Its regarding the my postpaid Vodafone number. I took new postpaid corporate connection and within 5 to 7 days itself my un-billed amount breached till Rs 1200. I had been told that I have used data of approx 900 Rs. There was mistake from their end that they didn't activated the data plan, in-spite of asking them to activate Data Plan on my number. Data plan wasn't activate and I was being charged on normal rate. Somehow after 40 mins of debate on 04th Nov I was able to convince customer care people and Finally They agreed it was their mistake not to activate plan as requested. Hence, They agreed to reverse back the charges Ticket #[protected]But same would be applicable after bill generation). I was told to wait until bill gets generated and Pay the unbilled amount for the time being. I did in that way only... Now when I am asking them to reverse the charges which was agreed. Now, I am being told that no such ticket exist in system. They are stating they couldn't able to trace any such ticket or information. Every time I called, My call was placed on hold for 15-20 mins and gets disconnected at a sudden. ITS TOO FRUSTRATING ... CHEATERS !!! LIARS !!! This is the way you people are stealing money from public. Kindly help to get the needful done. Please find required details below : VODAFONE # [protected] REVERSAL OF BILL :[protected] Regards, Ashish