[Resolved]  Vodafone — False Promise / Wrong Bill / No Response / Phone Harrasment

Address:Mumbai City, Maharashtra

I had purchased 3G Red plan and i was told there will be a good coverage in my area ... However there was no coverage ... I complained and requested them not to bill me for RED plan ... However still got the bill ... I have sent them more than 5 email which are not responded to and i am getting call for the bill. Y should i pay when i have not used the services at all ... I was Lied about the network and was sent bills inspite of no usage of 3G ... Also ... my emails were ignored and called for bills ...
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Jan 15, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2015
Vodafone India Customer Care's response
Hi,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1NKu0Yu

Regards
Vodafone India
Complaint comments 

Comments

This is a standard copy past. The same is mentioned in the other complain as well ...
First of all - Thanks for not reading my email as all the information is mentioned in the email.
My Contact number - [protected] - Time to call Post 2:00 PM IST

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