[Resolved]  Vodafone — Fraud calls to cancel my porting

Address:Mumbai, India

As vodafone has severe network issue, i decided to port out yesterday. Today morning i got a call claiming to be a jio representative and told me that my jio network will get activated from tomorrow but before that we have to cancel billing from vodafone and asked me send a sms from my mobile "cancel my number" to 1900. The way she was forcing me to do it immediately i thought it to be fishy. I disconnected my call and called jio agent whose number i had. He told me vodafone is using such tricks with many of its customer and he even has recording of the same. That lady even sent me sms of how to cancel billing. Penalties should be levied on vodafone for committing such frauds
Was this information helpful?
No (0)
Yes (1)
Aug 5, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2020
Vodafone India Customer Care's response
Dear Customer,

Kindly provide the concern Vi number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27113
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information