Vodafone India — 396 pack scam

On 9th december i recharged my phone through vodafone app for 396. As per their info on app the 396 pack provides 1gb data everyday for 70 days from the date of recharge. Also i got some 19 rs. Talk time. Anyways soon i realised that some days the talkitime finishes before end of day and it will start deducting my talktime balance. The strange thing is i never download movies i see them online through apps like hotstar but it has never happened before that my data crossed 1gb in a day. But today i did not even watch a movie i just surfed few shopping apps and my data pack finished.
I really need an answer for this. Your call center has major issues of putting the call on wait for several minutes and the most irritating thing is playing some offer message again and again for 25mins.
Also your other packs o[censored]nlimited calls and 1gb data have not worked properly previously. Kindly look into the matter. I have trusted vodafone for long years and dont want to change to other carrier but this kind of fraud info and revharges in your apps will really make me change my mind.
Thanks
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Dec 15, 2017
Prabhakar Pathak's response
Coll details 1/10/2017
Dec 15, 2017
Prabhakar Pathak's response
Coll details 1/10/2017
Dec 15, 2017
Prabhakar Pathak's response
Coll details 1/10/2017 to 15/12/2017
Complaint comments 

Comments

I am a director of Skyline Infra Heights Pvt. Ltd., & I am very disappointed of the services of Vodafone - UP-E, Either fully cooperate me regarding services otherwise there is no way besides porting of my 18 numbers...
Disconnect my vodafone postpaid no
Coll details 1/10/2017

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information