[Resolved] Vodafone India — [protected] Wrong Deduction Rupees 90.00

Shailesh.

from Dhoraji, Gujarat

Address:

Rajkot, Gujarat

Without any Reason, or Initiation of any of your service, Rupees 30.00, 3 Times on date 02.04.2014 & 04.04.2014 &11.04.2014 debited to my account. Despite frequent request to costumer care no.198 No action is taken to refund my amount Total Rupees 90.00, Nor confirmed to stop such anomaly. Your prompt attention is requested to look in to the mater for compliance. Revert soon.

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Jan 13, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2014

Vodafone India Customer Care's response Hello Shailesh,

Please note, Rs.30/- has been deducted on 02/04/14, 04/04/14 and 11/04/14 for Java Games downloaded on the said number via SMS to special number 55435. Hence, the charges are accurate & we are unable to reverse the credit.

Regards,
Vodafone.

Verified Support

Apr 23, 2014

Vodafone India Customer Care's response Hello Shailesh,

Please spare few minutes to tell us about your experience at http://bit.ly/1foL4kz

Regards,
Vodafone.