Vodafone India — abuse words by lawyer team represented by collection team - chennai

Address:

635601

Dear vodafone team.,

My name is d. Hari baskaran, i am residing at 422., sai baba nagar, tirupattur taluk, vellore district, tn - pincode 635601.
Since., 2013 september on wards, i was using the vodafone postpaid connection for almost 3 yrs 6 months., i was regualarly paying on time. I was subscribing premium plans like rs.2499/- and rs.1999/- plan. I was good repayer.

During december 2016., i was missed my mobile and simcard during my travel in bus. I was reportedly to local vodafone collection center, while written the letter. They say, the sim card was blocked, we will intimate you when the sim card ready.. Due to that, i paid my dues at that center and my due was rs.3000/- during that day itself.

Last week, i got one call from express courier, they sais "the courier was not delivered to your house door number", i was surprisely shock, immediately, i was check the sender address of that consignment of letter", finally, i come to know that. The courier was sent by vodafone collection team at chennai who is representing lawyer team and the person name is mr. Ravi kumar and his mobile number is [protected].

When we have a talk about the letter, he says that, the uncleared bills was generated by vodafone and we are representing the letter too. He replied like that, but, i replied about my phone number was already missing, also, i have already the payment of my simcard when i missed., but, i am surprisingly shock and he told to me pay, the fifity % of pending dues., the actuall due are rs, 6945/-, but, he quoted rs.7455/- and he asked me pay to his account, with the amount of rs.4500/- initial paymanet and remaining you have to pay after get a simcard again. But, i am asking about my re activate of my simcard and also, i am expecting the authiorised persons contact details of chennai vodafone team. But.. He started scolding with abusing words to me and threatening like anything. I am scared.

I never say that, i can not able to pay anything like that, i ask the authorised letter or authorised vodafone center through that, i can able to pay the dues and able to get, my simcard back as a activate mode. But., i did not get a healthy reply.

I am upset.., please initaite the necessary action about the person and provide me a suggestions that, how to process fruther?

Regards

Hari baskaran
Exisiting mobile no: [protected]
Alternate mobile no: [protected]
Tirupattur - vellore district, tn