[Resolved]  Vodafone India — Abusing from vodafone collection agents

Address:

Bangalore, Karnataka, 560048

I am not staying in a foreign world. I am staying in my own country where i hold a valid passport. Myself vineeth working as a sofwate engineer with a dell in bangalore. Native being kerala and i am using vodafone from past 10 years in bangalore.
I just got a call from customer care telling i have a bill of 400 rs not paid and when i will be making the payment. I informed them my bank account is blocked and will be active in couple of days and due to demonetization i don’t have solid cash with me. They threatned me telling i didnt ask for millions i asked for 400 rs and u should make sure you pay by friday in harsh voice and disconnected. Call came from number "[protected]". I called them and had some arguements where the lady shouted so bad with all "F" stuff and disconnected.
I called back again and she gave to legal expert and he talked to me in kannada. I politely informed him that i dont no kannada. Then he started shouting "being in karnataka, loafer you dont no kannada." i kept telling i need to come to your office to settle things. He replied " i know your door no, i am coming there in no time. This is from collection department.. Please find the audio attached.
Being a non kannadiga and not understanding local language i don’t deserve such bad response from your customer care. More over its not vijay mallya kinda loan which the collection department threatened but just 400 rs.
I am really worried to continue with vodafone now. I will be visiting vodafone store and cancelling the sim today. I filing consumer complaints and police case for this. Seeking your attention in this matter. And a request, i am not staying in a foreign world. I am staying in my own country where i hold a valid passport.

https://drive.google.com/…/0bw1x6nviynz7twmys0o4afrpx…/view…

Thanks,
Vj