Vodafone India — access fee on recharge

Address:

403601

I did a rs. 25 vodafone prepaid recharge on 30/1/2018.

I was charged rs. 21.18 as access fee and gst of rs. 3.81.

I received only rs. 0.01 talk time on the rs. 25 recharge.

Screenshot of the message received on recharge is attached below.

Mobile number [protected]
Vodafone circle: maharashtra - goa

Why am i charged such a large amount of for access fee?

Kindly give a refund of the recharge as i didn't receive any talk time.