Vodafone India — after closing the number still making me pay the bill without usage

T is very unfortunate to see how vodafone workes. I will make sure that in my family and me we will never use the vodafone services again.

I had a had a number ([protected]) which i was using on 1 july i have paid 11k bill amount and called customer care to suspend my number as i was not using it. As a result, it was not suspended.
Then i called you guys on 21 july to again close the number and they again have taken the request and i have taken a bold voice to tell him this is the second time i am calling you guys and i have told him to take my alternative number for the same as i was not using vodafone number (I request you to listen to the call records for the same).

I got multiple emails for the bill payment and i have replied to all of the emails and the number mentioned on the emails but they never picked up the calls and i never got the replies from their end. Once i spoke to a girl name reshma, she said she will get back to me in 2 hours and then she never picked up the call.

Now i got a court notice to pay the bill of 5k which i am not supposed to pay and i am not going to pay because i have written profs for requesting to close and the email records for the same.

Request you to take action on priority basis else i need to file a harassment case against it.

I am reachable at [protected].

Abhijeet
[protected]
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information