| Address: | Ghaziabad, Uttar Pradesh, 201012 |
Dear shairi
Why you make full me again, again and again. Why you stop out going call [protected][protected] sep 05iup[protected] 06-sep 05-oct 456.25 24-oct for confirmation mail
Shivam singh
Store & purchase executive
Contact no -[protected]
From: nodal. [protected]@vodafone.com [mailto:nodal. [protected]@vodafone.com]
Sent: friday, november 3, 2017 5:37 pm
To: [protected]@ab3s.in
Subject: re: fw: vodafone payment reminder
Hello sunny,
Thank you for contacting us. My name is shairi, and i will be assisting you today on your concern related to payment of your vodafone accounts [protected] and others.
We tried reaching you on your number as well as the alternate number [protected] however unable to establish contact, hence as per your concern that i would like to inform you, as per the feedback received from the vodafone care team that your payments have been updated on 03/11/2017 of your vodafone accounts.
Also, i have informed you to that sim service has been activated on 02/11/2017 at 15:57:19 of your vodafone accounts.
I wish to inform you that, your feedback on your collection team experience has already been brought to the notice of the manager - collection team. Our service personnel have been sensitized to your concern and we will do our utmost to prevent any reoccurrence.
Being a service provider, it's our primary objective to ensure the best of services to our customers at all times.in view of this, i truly regret the inconvenience caused to you. I hope that this experience will not dilute our relationship and that you will allow us to rebuild your confidence in us.
The service request number for your reference is [protected].
If you have any further queries, please write back to us and we will be happy to assist you.
Thank you,
Shairi kaur
Nodal office
Vodafone delhi
Contact numbers:
For any queries call 199 (Chargeable for agent access @ 50p/3min) or +[protected]Standard calling charges applicable)
For complaints/requests: 198 (Toll free)
Nodal office :[protected] available between 9:30 a. M. To 6 p. M. (Monday to friday)
Fax : [protected]
E-mail : nodal. [protected]@vodafone.com
Website : www.vodafone.in
Power to you! For easy access to an array of services you can dial *111# from your phone and access our phone based menu
For information regarding your bill, account balance, data plan details/usage and more.
Now experience our newly launched my vodafone app.
On 11/1/2017 7:05 pm; from: [protected]@ab3s.in; to: vodafonecare. [protected]@vodafone.com; nodal. [protected]@vodafone.com; ;? Cc: [protected]@ab3s.in; ; subject: fw: vodafone payment reminder;
Dear sir/mam,
This mail is with reference to the non credit of payment for which i follow
With the vodafone from the last five day's but no response from vodafone
Side and now outgoing of all the 14 no's was barred.
We have handover the chq to vodafone collection guy on 11.10.2017 for which
Provisional receipt along which the chq copy enclosed which was handover to
Him and same was cleared on 21.10.2017.
We are also facing the same issue in the past itself for 03 time's and not
Know what vodafone backend team will do.
It your responsibility if customer is prominent in making the payment then
Why we are facing this type of issue again and again.
Below are the trail mail for your reference for which i follow with the
Vodafone team from 28.10.2017 but there is no response from vodafone side.
As all the mobile no's was with the employee and due to call barred we are
In big trouble and getting huge loss due to call barred.
So kindly do the needful at your earliest.
Kindly start the outgoing of all the mobile at least with immediate effect
Below are the mobile no's for which we already make the payment.
Tele./mob. No account no month bill no. Period from
To bill amt. Due date
[protected][protected] sep 05iup[protected] 06-sep
05-oct 411.82 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 537.57 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 243.70 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 340.44 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 523.64 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 320.48 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 611.99 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 203.69 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 630.72 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 421.67 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 258.14 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 520.36 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 794.36 24-oct
5818.58
[protected][protected] sep 05iup[protected] 06-sep
05-oct 456.25 24-oct
6274.83
Best regards
Harender kumar
Finance & accounts
Ab3s solutions private limited
16f & 17a - 2nd floor - the mall niho scotish garden - ahinsa khand ii
Indirapuram - ghaziabad - 201012 - uttar pradesh, india
Fixed ph.:[protected], mob: [protected]
E mail: [protected]@ab3s.in, website: www.ab3s.in
— original message —
From: harender kumar [mailto:[protected]@ab3s.in]
Sent: monday, october 30, 2017 11:41 am
To: 'enterprisebo. Del (Del-ne)'
Cc: [protected]@ab3s.in
Subject: re: vodafone payment reminder
Importance: high
Dear vodafone team,
We are getting repeatedly reminder for making payment before every call, we
Have already paid our last bill then why we are getting such reminder.
Kindly do the needful at your earliest so that we can't get such type of
Repeated reminder's over the call and mails.
Please find attached provisional receipt along with the chq copy for your
Reference.
Thanks and regards
Sunny thakur.
— original message —
From: harender kumar [mailto:[protected]@ab3s.in]
Sent: saturday, october 28, 2017 6:00 pm
To: 'enterprisebo. Del (Del-ne)'
Subject: re: vodafone payment reminder
Importance: high
Dear vodafone team,
We have already handover the chq to vodafone collection team on 11.10.2017
With the provisional receipt no-265609.
Chq no-439401 dated-09.10.2017 chq amount - rs-6275/-.
Below are the details of mobile no for which we make the payment.
Tele./mob. No account no month bill no. Period from
To bill amt. Due date
[protected][protected] sep 05iup[protected] 06-sep
05-oct 411.82 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 537.57 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 243.70 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 340.44 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 523.64 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 320.48 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 611.99 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 203.69 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 630.72 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 421.67 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 258.14 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 520.36 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 794.36 24-oct
5818.58
[protected][protected] sep 05iup[protected] 06-sep
05-oct 456.25 24-oct
6274.83
Kindly rectify the details at your earliest. So that we are not getting
Reminder mails from your side.
Please make sure that the late payment charges was not included in our
Current bill (Oct-17). We make the payments on time.
Best regards
Sunny thakur
Finance & accounts
Ab3s solutions private limited
16f & 17a - 2nd floor - the mall niho scotish garden - ahinsa khand ii
Indirapuram - ghaziabad - 201012 - uttar pradesh, india fixed ph.: 0120
4222342, mob: [protected] e mail: [protected]@ab3s.in, website: www.ab3s.in
— original message —
From: enterprisebo. Del (Del-ne) [mailto:enterprisebo. [protected]@vodafone.com]
Sent: saturday, october 28, 2017 3:53 pm
To: [protected]@ab3s.in
Subject: vodafone payment reminder
Dear subscriber,
Greetings from vodafone!
Thank you for your continued support in us and in our relationship. It's a
Privilege to have you as a valued customer and a pleasure for us to provide
You with the best of services.
Your total outstanding till bill dated 5 (Due amount) which was due on
10/24/2017 against ab3s solutions pvt ltd
You are requested to make the payment immediately.
In case, you have already paid the mentioned amount then would request you
To please share the payment details.
We're committed to providing you and all our customers with the best content
With seamless effort and to ensure that, we request our customers to be
Prompt in their monthly payments.
In case of any queries or clarifications, please contact rupali bhasin
Email id : cocp. [protected]@vodafone.com
This message (Including any attachments) is intended only for the use of the
Individual or entity to which it is addressed and may contain information
That is non-public, proprietary, privileged, confidential, and exempt from
Disclosure under applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified that any use,
Dissemination, distribution, or copying of this communication is strictly
Prohibited. If you have received this communication in error, notify us
Immediately by telephone and
(I) destroy this message if a facsimile or (Ii) delete this message
Immediately if this is an electronic communication.
Thank you.
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