Vodafone India — Again same way unauthorised balance deduction of Rs 99 previously 30 from number [protected]

Address:

Paschim Medinipur, West Bengal

Again same way the balance was deducted by Rs 99 for the sake of downloading, this time I am 100 % sure that it is a trap by vodafone. Firstly they offer you juicy net packs offer then they deducted by main balance but this way they are doing fraud. Today 27.01.2015 on 01.00 am I am surfing net on my phone very consciously because vodafone have a nature of balance dedcution without any reason. During the surfing a pop up page was opened automatically which is vodafone trap so I am very known to that page because there have yes or confirm button on that so I just quit from that page. I seriously know the nature of vodafone that they may dedcuted the balance. And shocked the balance was dedcuted by Rs99 for the reason DNLD-DWAP_ANI0099_PPU_CRE00691001 previosuly It was Rs 30 for DNLD-HELLO1_TVALLSOUTH_30-HELLO1STORE same way. They are thinking that consumer are fool a 15 year boy can which is chargeable site or which is not chargable. And popup page is open by service provider automatically but if also the pages was open the pages have a cross check option which have confirm button. That page have clearly mentioned that Rs99 will be deducted if you press confirm button. The whole process is just trap and making easy money from that they are many question like, 1. Why the popup pages are opened automatically? 2. If the pages were opened automatically there have already a button for confirming, unless and until you press that confirm button your balance will not be deducted but in this case the pop up page is opened automatically and balance is also deducted. 3. Vodafone is also steeling the balance because they are not sending any confirmation of balance deduction which is against the rule of TRAI. A single paise balance dedcuted details should be sent to consumer. 4. They are offering Rs24 data pack for 28 days 500 mb which is most cheapest in market to me and after that they are deducting the balance for the sake of downloading. 5. Previously they also not giving me any details how much mb I used for Rs30 deduction this they also have no such details of downloading a single byte. 6. Vodafone refuse to take any complain or refund the amount because they have no details of it. This company may a bigger one but for business they cannot cheat people to make run there business. They are making fool to other person same way If anyone track some online consumer forum or complains sites they can easily get what vodafone deducted money for this type auto downloading packs. But some have guts to stand against vodafone some do not want to do because they have not so much time to do complains. I also use other operator like Tata or idea they have never charge for this type of auto download packs if you already activate data packs Consumer complaints.in please help to give lesson to vodafone because every time they are cheated me in same manner. Only this site can make a justice for this fraud.