Vodafone India — automatic activation of services

Address:

Thane, Maharashtra, 421004

Hi,

I am vodafone customer since more than 5 years. This week automatically a service called wwe services got activated in my number and they deducted rs 45 from my account. I complained today (30.12.2017) and they stopped the service and refunded the amount.in the evening they activated the service again and deducted rs 45. When complained there was no help from the customer care executive mr sandesh bhatt (I am not sure if it's his real name). He was giving lame excuse that i had activated it by clicking some link. Then after some argument he said that it is because of some setting. When i checked there is no such setting at all in my android phone. Please look into this matter seriously. By visiting this forum i realised that it happened with many customers. I wonder if educated people like me are being exploited how would it be in the case o[censored]neducated poor people.

Regards
Omprakash nair