Vodafone India — balance curtail, port message inability

Sir,
This vodafone number is being a headache for me. Irrelevant curtail of balance. Inability to call at 198. Kindly solve it, otherwise at-least make me able to send a message to port my number from vodafone. I am fed up with all these non sense.
The balance deduction is not new, but recent incident of balance deduction is on 16 aug, 2017 as i recharge my number on 14 aug, 2017. Recharge of 55 /rs. Was done and rs 27 rs was for cheaper call rates. I had called trice to my contacts for approx 2-3 minutes and initially they deduct approx 35 rs and later 4 rs was deducted on 16 aug, 2017 when there was no outgoing is made by me. Even upon calling it said low balance even when there was 4 rs in balance. And deducted that too. Even calling to 198 it said low balance as there was 4 rs as balance.
Manpreet kaur
[protected]