Vodafone India — balance deducted for unwanted services.

Hi,

I am using vodafone prepaid connection since 2008. Vodafone deducted amount for unwanted service from my main balance without my knowledge.

On 15/11/2017 vodafone detected rs.49 from my balance without my knowledge. I didn't get any sms or notification. Today i am checking my balance history and found rs 49 deducted on 15th november. I called customer care and requested them to return my balance but they refused to do so. This same thing happened with me couple of times previously. I am really frustrated with this. Please stop harassing customer by activating some unnecessary pack. I want vodafone to deactivate this service immediately and pay back my deducted amount rs.49 without any delay. And requesting vodafone to further not deduct any amount fraudulently.

Thanks.