Vodafone India — Balance deduction & Vodafone agents lie to people

Address:

Mumbai City, Maharashtra

Vodafone deducted my 90 rs. money from a/c as they r saying I hv activate Fusion Club from internet at night 3:55 AM which is a lie. My mobile was off at night. now 1st time one of Vodafone agent said - you will get refund, but no refund received yet. 2nd time said - you wont get refund & cut the phone. now they have block my no. by calling Vodafone customer care. My concern is : 1. how can they cut my balance & activate any pack by using internet 2. why Vodafone agents lie to people & cut the phone 3. without proper solution how can they just block no. Vodafone are fraud. end of the day they will just deny every statement & you can do noting...