[Resolved] Vodafone India — Balance deduction in fraud means
T
Tabrez Moinuddin Sait
from Mumbai, Maharashtra
Address:
Nilgiris, Tamil Nadu
I have been using net on my number [protected] and I suddenly receive a message of Rs 49 deducted for hotshot where as I haven't activated it and I have no knowledge about what it is. It is very unethical way of earning money.. I want the hotshot service to be deactivate it at earliest and my money refunded.
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Complaint marked as Resolved
Refunds received in three days.. Got a call from service centre and received refund in two hours. Hope it doesn't repeat again..
Vodafone India customer support has been notified about the posted complaint.
Dear Vodafone,
My Vodafone no is [protected], I have been using on my number this number last 6-7 yrs and on 23rd June 2015 I got a message Ur caller tune is activated, after got the message immediately, I spoke Ur one of the executive to deactivated this caller tune bus I was not activated this caller tune he told the money is credited to Ur account within 2 hrs now today[protected]when I told one o[censored]r executives he told no Ur money can't be credited it is deactivated now but I deactivated on same day[protected] I haven't activated it and I have no knowledge about what it is. It is very unethical way of earning money. I hv no prove for that Bcus we people told me just click "OK" button but i didn't do that if i send by SMS then I hv also prove for that but what ever u said I go for that. If the matter of money deduction (like caller tune deduction or any type of service deduction )why n't we people send it by SMS, so that consumer hv prove for that .If we people intension to do like this then I will go for other network. I wait for ur valuable information otherwise I will go for other network. It is very unethical way of earning money. AS per Rating I will give "1" for this service
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My Vodafone no is [protected], I have been using on my number this number last 6-7 yrs and on 23rd June 2015 I got a message Ur caller tune is activated, after got the message immediately, I spoke Ur one of the executive to deactivated this caller tune bus I was not activated this caller tune he told the money is credited to Ur account within 2 hrs now today[protected]when I told one o[censored]r executives he told no Ur money can't be credited it is deactivated now but I deactivated on same day[protected] I haven't activated it and I have no knowledge about what it is. It is very unethical way of earning money. I hv no prove for that Bcus we people told me just click "OK" button but i didn't do that if i send by SMS then I hv also prove for that but what ever u said I go for that. If the matter of money deduction (like caller tune deduction or any type of service deduction )why n't we people send it by SMS, so that consumer hv prove for that .If we people intension to do like this then I will go for other network. I wait for ur valuable information otherwise I will go for other network. It is very unethical way of earning money. AS per Rating I will give "1" for this service