Vodafone India — balance not received in mobile which was done through vodafone website

Address:Thane, Maharashtra
Website:shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

I recharged my vodaphone mobile number through https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp this website but i havent received any balance in my phone but my bank credit has beed reduced
Payment id is JUR[protected]
And my order no is o[protected]
transaction date and time is Aug 13, 2017 07:07:56
As i haven't received any recharge i request for my refund//
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