Vodafone India — Bill amount is very High & unnecessary charge for Data service | |||
I am using my vodafone number [protected]. My present plan has provided by agent of 199 plan with offer 600 minutes, 200 SMS, 3G data unlimited but I had not gotten aforesaid plan. This was provided plan as 300 minutes, 1GB data uses by 3G speed or 2G data unlimited uses this plan. I had not been mentioned real service plan which i found after use it. Please provide my offers 199 plan and activate the service my pending data. Now I have a big problem which is related to High Charged after offer it.Your company charged unreasonable bill in last month. arrange to my new bill previous plan offer. So please taking care of this issue otherwise I will definitely switch from your services. Was this information helpful? | |||
|
Vodafone India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Please call our data helpline no 198. They will help you properly.
Reply
My Videophone no is [protected] and I had been using this no since several years now .I travel frequently to Africa and on a recent visit used 18MB data, To my utter disbelief and shock I was charged 19000 Rs for the same .. I have written more than a dozen emails to the complaints section and I only get standardised replies without even a person calling me from Videophone .I have been paying a amount of around 3000Rs monthly for all these years and yet nobody in Videophone is bothered to solve my problem .I have no choice now but to change to a alternate number as this huge amount for such a minor data usage is nothing but fraud and cheating from Videophone
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information