Vodafone India — Bill payment issues | |||||
Hello, I want to bring into the kind attention of trai that how the telecom companies are cheating the users .7-8 months back i got two SIM cards from Vodafone ([protected] / [protected]) with the plan of 666 as it was corporate SIM taken from Manyata Tech Park Bangalore the plan was that i will be charged Rs.333 for the first 3 months and then it will charging Rs.666 . i had taken the plan as per the advantages i had in it as there were also plans for 199 and 222. But after 3 months when the 333 plan was over i got bill amount of Rs. 1700 the then time i had raised a query with Vodafone and i was told that the plan has changed to 199 so i told them i had never sent any request to change my plan as to change plan in postpaid connection i need to have a mail sent to the service provider but they had no such proof of that so they apologized and said that they will change the pan back to normal .but again next month i got the bill of amount 1900 and again the same story and i stopped the using the Sim card so after 15 days they disconnected my connection on both the SIM cards and they kept mailing me and i had the same story to repeat that it is a mistake from their end . But at last i pad a total amount of Rs 4500 after three months and and asked them to close the connection as well and was being contacted by Mr. Sharukh and Mr Tejus ([protected]) . Even teh number is not is user for the past six months they are keep on sending me bills and this month also i recived mail for teh bill payment . Alreday i have paid atleast Rs3000 extrea without my fault and then how come i am going through this. Mr. Sharukh and Mr Tejus ([protected]) he paid a dwaf ear to my request when ever i give call to him to adress my issue as they are contact persons mentioned in the mail thay both neglecting ny calls so this is the way the telecom comapnies are treating teh customers. Please take some action on this this is just a axse of Fraud and Harrasment. Thanking you SOMNATH BIT [protected] BANGALORE Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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