[Resolved] Vodafone India — Bill wrongly generated for last 3 months Jan 2014 to Feb 2014-[protected]

abhik_m

Address:

Bangalore, Karnataka

The Internet charges in my bill for last 3 months from January 2014 to Mar 2014 have been generated wrongly. I am paying extra money for a service called "mi_cap_750_30d_promo_3g". I already have 3G plan for 1gb data, which is more than sufficient. So when I got the bill for Jan and Feb, I called to customer care and asked to deactivate the service, but it did not happen. Please deactivate the plan asap, otherwise I have to surrender the connection.

Was this information helpful?

No (0)

Yes (0)

Dec 3, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2014

Vodafone India Customer Care's response Hello,

Please note, MI_CAP_750_30d_R_PROMO_3G pack is deactivated effective 16-Apr-2014 and the Service Request Number is [protected]. Further, going through January, February and March 2014 invoice, you has received complete discount towards MI_CAP_750_30d_R_PROMO_3G pack. Please refer 3rd page of itemized bill.

Regards,
Vodafone.

Verified Support

Apr 23, 2014

Vodafone India Customer Care's response Hello,

Please spare few minutes to tell us about your experience at http://bit.ly/1fo6i1W

Regards,
Vodafone.

Related Vodafone India reviews

View all 27108 Vodafone India Reviews

Comments

abhik_m

Thanks a lot. But I really did not want those discounts. By the way problem got solved, I really appreciate your effort. Next time onwards if you want to activate any promo offer please send us the detailed SMS regarding that.