[Resolved]  Vodafone India — care executive providing two way talks...

Each care executive is receiving the problem info..
And providing a time period of 4hrs, 12hrs, 24hrs... For the problem tobe solved... Some are disconnecting the call and blocking my number.. For not to be get connected to executive people..
From past 15 days.. I had 5 calls to vodafone care..in this 4 person took whole info at times and provided time period for the amount to be credited...
Yet it's not been solved.. Instead they are blocking my number.. And each person is letting hang on call for more than 25 minutes each time...
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Jan 18, 2018
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2017
Vodafone India Customer Care's response
Hi Mohsin!

That's not the experience we want you to have :( We will get this sorted out right away!

Regards,
Vodafone India
Complaint comments 

Comments

I am from Hyderabad and I have prepaid vodafone mobile. I have updated SMS service center number but my messages are not going out from outbox
Dear sir
I request to call register this number - [protected] name : sanakumar govindbhai patel form date 22/11/2017 to 27/11/2017 .
Send on this email id : [protected]@gmail.com
Dear Sir/Madam,

I am not able to connect your customer care number Sir.This is my Phone Number : [protected].If it continues i am going to change my Network.So i hope you should resolve it
[protected]
I have not use any data service in this sim still my data show 1GB i have used this pack then midnight my balace was deduct this problem is first and last If this problem solved then okay, otherwise I will have to port my SIM because I have no solution besides this

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