Vodafone India — Change in data plan

Siddharth Rawal

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

1 GB Data Plan at Vodafone IN costs Rs. 251. I did a recharge on 1st July 2015 for a 1 GB data pack and I get a message saying my available data is 650 MB. Obviously outraged I called Vodafone IN and demanded an explanation. Customer Care tells me the plan is effective 1st July 2015. I demanded to know why they didn't inform their customers in advance, he had no answer. I then demanded a refund or a 350 MB additional data because my message from Vodafone says it's a 1 GB data plan. He refused it and said our systems aren't updated yet. Vodafone India provides the worst 3G speed combined with the worst signal, ridiculous call drops and now they expect us to pay for rubbish like that.

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Comments

Siva Thideernagar

from Tiruvannamalai, Tamil Nadu

23th may 2017

Siva Thideernagar

from Tiruvannamalai, Tamil Nadu

i got my postpaid number converted to prepaid on 23th Feb, 2017, and told that my security deposit will be refunded through cheque with in 90 days, but till nowe I.E. 23th may 2017 more than 90 days i have not received any cheque. And when i contact the vodafone stores & Customer care thay misguide And provide wrong informattion and dont take any action...please suggest what to do...

My name M.SIVA
Mob: [protected]
E-mail id : [protected]@gmail.com
Address: 68, 1st block,
Baskaradoss nagar,
(Thideernagar),
Madurai - 625 001.

Your's faithfully,
Vodafone user,
M.SIVA.