Vodafone India — charges charged without providing service - vodafone

Address:

560079

I had a post paid connection with vodafone & the billing was always on the higher side. I was being charged data charges though there was no usage at all. I got fed up with them & since ported to bsnl. Vodafone has now raised a bill of 1206.00 and i have paid the same. This bill too contains a charge of rs. 699/- being some package activation which has never been asked for. I went to the nearest vodafone store & asked for details. They said that the charges were wrongly charged but can't do anything about it as my account is deactivated. I wish to submit that i have been unnecessarily harassed & penalized. Telecom operators like vodafone need to be pulled up. I request you to look into the matter and ensure that the amount wrongly charged is refunded along with damages. The service level at vodafone store basaveshwarnagar bangalore was also hopeless.