Vodafone India — charges on phone calls to vodafone customer care number 91 [protected]

Address:

Mumbai City, Maharashtra, 400016

Mumbai 400016. 23/01/2018

Vodafone customer care number 91 [protected] is charging the callers heavily. I called this number from my mobile: [protected] on 23/01/2018 and was charged about 7 rupees for a couple of minutes or so. It is highly improper for Vodafone or any other service provider to make this kind of money from customer's grievances. Vodafone and many other service providers have replaced their toll free numbers with special numbers to heavily charge the complainants. Customer is also paying while listening to their advertisements during the waiting period on the mobile. Customer care numbers should be invariably toll free numbers.It will help towards better service from providers so as to reduce the complaints. In the present case, they are getting paid for every second they interact with the customer and during the waiting period on phone to attend customer complaints.

-Sudhakaran Vattakandy
Mob: [protected]