Vodafone India — Charging without providing Service

Address:

Mumbai City, Maharashtra

Hi, I am Mayur Patadia, using Vodafone postpaid connection. I am using a corporate plan of 375 which includes 1GB 3G data. They have charged me 250 in addition to my monthly rental for 1GB 3G data. So, as per their charging I should be getting 2GB 3G data usage, which I didn't get. I was switched to 2G after completing 1GB usage. So I requested to deactivate that additional plan reverse the charges in my next bill which they agreed on voice compliant done by me in June. But, they ignored my complaint & again charged me without reversing & deactivating the service. Next month they advised me to write an email which I did thrice, but they are not ready to reverse my charges. Looking for your kind help on this. Thanks