[Resolved] Vodafone India — Cheating and Fraud by Vodafone charging excessive amount during international roaming . | |||
I am a post paid customer of Vodafone ( Hutch before ) since 2002 and paying all my monthly bill without fail . My average monthly bill is around 5000 – 7000 rs, annual around 1 lac rupees . This time ( Feb 15 ) Vodafone charged me certain amount in my bill which is not consumed by me . Reference – Vodafone bill no – 68315494, Bill period – 22nd Jan 15 to 21st Feb 2015, they charged me - 4147 GPRS data . While in fact, my internet was switched off in my Singapore trip from 15th to 18th Feb . Vodafone charged me wrongly above amount and it’s a fraud with customer . Vodafone needs to revert above amount with immediate effect . Was this information helpful? | |||
Dec 6, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 04, 2015 Vodafone India Customer Care's response Hi Manoj Sheth, We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1BGs0N5 Regards, Vodafone India | |||
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