Vodafone India — Cheating By Giving Wrong Bills

Address:

Bangalore, Karnataka

Dear Sir, This is to inform you that I am an user of Vodafone Post Paid connection (# [protected]) from past 8 months. For the first 2 months, they have given me a minimum Bill and after that onwards, they started giving me a bill of more than Rs.1500/-. I never checked my bill and paid everything with out any fail. But, last month, I had seen my unbilled amount of Rs.560/- before 2 days of my billing date on my vodafone online account.But, after 2 days, my bill became Rs.1130/-. Double than the amount which I had seen on my account. And, when I realised that my bill is going high, I stopped all the VAS on my phone to check the bill of this month. Even after that also, I got the same kind of billing amount. Now I got to realise that the Vodafone is cheating us giving the wrong bills.When I checked about this with my friends, even they are also facing the same kind of problem and migrating their numbers. And, I also have 1 more number which had taken for my husband (# [protected]) and the billing date of that number is on 12th November. For which I have already paid the total bill on 11th of November itself. And, due to my other number #[protected], they have barred the out going calls for my husband's number as well. Totally, I had spoken to 3 executives (Mr. Varun., Miss. Pavitra & Mr. Pawan.) over there regarding this. But, no one bothered to give a resolution for that. And, the one who called me yesterday in the afternoon, Miss. Pavithra, was asking me like HOW MUCH I CAN PAY RIGHT NOW. DOES SHE MEAN LIKE I AM A BEGGER WHO CAN'T PAY THE BILL???? What dare she have to ask me that question? And, later when I was explaining the issue, she gave me one more clarification that, THERE IS AN AMOUNT OF Rs.350/- WHICH HAS BEEN DONE IN THAT FOR THE ACTIVATION AND DEACTIVATION FOR MY ACCOUNT. However, I have not asked any of their executives for the activation or deactivation, how can they charge me for that and I have never requested for this.