Vodafone India — complaint against customer executive

Address:

New Delhi, Delhi, 110067

Customer executive's name shantanu called and said he is calling from vodafone. I asked whats the matter? I knew he was busy talking i heard n he put it on mute and call get disconnected without giving me any reason or purpose of the call. Well this is not the first time they do it most of the time plus when we call there's an endless hold. If this is how they work why do we need them for? Customer care executive needs to have an ability to listen and solves our queries. Hired a good executive not those who simply come and waste time chit-chating like 'shantanu' and distrubing the whole environment plus vodafone cc as a whole.