Vodafone India — complaint against vodafone retention team & customer care

Address:

122091

My name is sanjeev kumar & my mobile no is [protected]. I want to give complain against vodafone retention team & their customer care team. I generated a porting code vd211318 on 22 jan 2018 to port out from vodafone. I received a call from vodafone team asking not to port out & in lieu of that they will provide me 10 gb free data for 6 month. He also promised that in between if any better plan will be launched they will tell it to me. After 1-2 days i received a call from a guy from vodafone telling me that it was a wrong commitment & he would provide me plan of rs 249 in which they will provide me unlimited free calls & 11 gb 4g data per month. After 2-3 days when it was not given to me i made a complain on their telephonic customer care, they again told me that it was a wrong commitment & they can not provide me this plan also. & asked me to wait for atleast 48 hours to give some resolution. Even i came to know during call that any guy from customer care has mentioned to disconnect my contact no. Really it is a big cheating & fraud done by vodafone team. & i will suggest people to avoid vodafone. I have recording also of my all conversation with them. & it tells that how much fraud can be done by this mobile company. Really shameful...