Comments
I am Pritam Nandi.Before 3 days I have balance of Rs 89.But now I have only rs 4.In this 3 days I call only 4 to 5 minute.I also have 3G pack.So why my balance was deducted? My no is [protected].I want my balance back.Email [protected]@gmail.com.
Reply
I am Somnath Banerjee. I have been reaching out to Vodafone customer care, corporate care multiple times to get the same copy pasted answers without performing any scrutiny or contacting me. All the time they say is that either phone was switched off or not reachable and they tried calling me which is absolutely not acceptable.
Please rectify the bill generated on 1st October 2014 and confirm me. I had been using bundle offer(staring 20th July) from 1st September to 18th September for which I am entitled for 1GB free data usage and from 18th to 30th September, I had taken a data top up for Rs 175 which entitles me for another 1GB usage. So total I am entitled for 2GB of total free data usage, and so I did consume 2.05GB as per your page3 of your bill, then why did not I get discount for 2GB usage and VF mobile connect charges of 1433.82 was charged?
My actual charges should be monthly charges of Rs 233 plus call charges of Rs 39.50 in total Rs 272.50 plus taxes of Rs 33.65 = Rs 306.15 approx. Please reverse the remaining charges and call me to confirm that immediately.
(M):
[protected]
Please call me for any clarifications.
Please rectify the bill generated on 1st October 2014 and confirm me. I had been using bundle offer(staring 20th July) from 1st September to 18th September for which I am entitled for 1GB free data usage and from 18th to 30th September, I had taken a data top up for Rs 175 which entitles me for another 1GB usage. So total I am entitled for 2GB of total free data usage, and so I did consume 2.05GB as per your page3 of your bill, then why did not I get discount for 2GB usage and VF mobile connect charges of 1433.82 was charged?
My actual charges should be monthly charges of Rs 233 plus call charges of Rs 39.50 in total Rs 272.50 plus taxes of Rs 33.65 = Rs 306.15 approx. Please reverse the remaining charges and call me to confirm that immediately.
(M):
[protected]
Please call me for any clarifications.
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