Vodafone India — Complaint regarding Misbehaving and Harassment

Address:New Delhi, Delhi, 110024
Website:WWW.vodafone.in

Team,

This is regarding the instances happened on 5th July 2017, Wednesday. I have been receiving call on my number from your company from very long, however I lost my patience yesterday when I got calls from your call centre four times.

Please note that I am not a Vodafone user and number is registered with other telecom brand and still I have been receiving calls and on calls they have been misbehaving and threatening. Please look into the details as below about the issue:

I have been receiving call from following numbers 4 times a day. Yesterday since morning I have been receiving calls from 9:50 am and since morning only I told them to my number on DND and again during the day I have received calls several times. The last call which I received from +[protected] at 5:51 pm, i told them please not to call and why are you calling again and again and the guy replied that this data is been given by company and I will have to make a call and cant help on this. He further transferred call to his senior member 'A Lady', when i again asked her not to call and warning you lastly that I will lodge a complaint then she bluntly told me do whatever you want to do and made some cheap comments on the phone and threatening me that my complaint won't make any difference. This behaviour of her and your team forced me to make a complaint under consumer forum ( Complaint no. 333645)

I would request you to please take strict actions against that lady and the person who have been calling since morning. This is totally unethical and mentally disturbed me and totally not expected out of your company.

The numbers from which I have been receiving calls were:
1. +[protected] at 9:50 AM
2 . +[protected] at 12:33 PM
3. +[protected] at 3:59 PM
4. +[protected] at 5:51 PM

According to me this was intentionally done and they purposely misbehaved and harassed me.

Request you to please look into this matter.

Lastly, I am grateful that I am not associated with you company and have another telecom number because no one is going to be associated with such misbehaved and ill mannered employees

Thanks,
Yamini Khurana
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