Vodafone India — complaint regarding vodafone deduction for gaana khazana

Address:Ranchi, Jharkhand

On may 27th, 2015, vodafone(VB-VFCARE) deducted Rs. 20 from my account ([protected]) for a service "gaana khazana" i did not subscribe for and again on may 28th, 2015 RS. 35 is deducted from my account for the activation of service "gaana khazana". That is total Rs(20+35)= Rs55 is deducted from my account in 2 days for the services i did not even subscribe for and this is happening every time when i recharge my account. Earlier i have complained regarding this topic. So, kindly i request you to refund my money of Rs.55 and request you to avoid this kind o[censored]nwanted subscriptions.
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Please call our complaint helpline no 144 they will help you properly.
Sir,

On june 15th, 2015, vodafone(VB-VFCARE) deducted Rs. 20 for a service "gaana khazana" i did not subscribe for and again on june 19th, 2015 i have received a mail from VB-VFCARE that RS. 35 will be deducted again from my account for the activation of service "gaana khazana". I tried to deactive. But it shows failed. i dont like this service to reduce amount in 2 days for the services i did not even subscribe for and this is happening every time when i recharge my account. So, kindly i request you to to avoid this kind o[censored]nwanted subscriptions.
Sir, ple deactive the gaana khazana service mobile no is [protected]
U guys have deducted rs.5 from my account i didn't subscribed for this service
I have Vodafone service, i got today a message from vodafone(VB-VFCARE) saying, Gaana khazana has been activated as requested and 35Rs has been deducted from my account. I have not requested this service to get activated. I deactivated immediately sending message "STOP" to 155223, but the deducted amount did not get credited back. Please refund Rs35 back to my account.
Sir, plz deactivate the gaana khazana service mobile no is [protected]

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