Vodafone India — complaint regarding vodafone executive and manager

Address:

New Delhi, Delhi, 110062

I got call from your executive (#[protected]) on Wednesday 4/4/18 and they offered me a plan. I asked them to send me an email for the approved plan(I havn’t get yet) Your executive came on Thursday for KYC and gave me SIM card. After so many calls, your executive picked up my phone on Saturday and I asked him to confirm, when this number gets ported to Vodafone. He said, he will confirm in 5 mins but I didn’t get call from him. 30 mins later, I again called him then he again said that he will confirm me in another 5 mins, but I didn’t get call. 1 hr later I tried another number [protected] but he didn’t listen to me. 30 min Later, I called on [protected] and he transferred the call to his manager and I had words with his manager. Neither this executive nor his manager knows what is the process and what is the status of my request. They didn’t know about my query after explaining them so many times. Infact they are very rude and talking rubbish things and told me that they are not going to activate my number. Very pathetic customer service where your executive and mangers doesn’t know how to speak with customers.