Vodafone India — Credit Limit & Billing Related

Address:

Mumbai City, Maharashtra

Hello Sir, My Mobile number is +91-[protected] (Mumbai). Some of the month back, I got the call from Vodafone related to Red Plan. On that point of time I changed my plan into the Red Plan. On that time no one intimate me that my Credit Limit will be going to Dynamic and Vodafone to Vodafone free calling will be deactivate. Usually my billing amount was around 1000Rs. Before Red Plan. After that I am getting very huge amount of bill around 2500Rs. I have complaint related on that at Kandivali Vodafone Store. They Advice me to Pay whole amount. and also they said to me that Give return application for FIX CREDIT LIMIT. So I gave them written application for FIX CREDIT LIMIT that was around Rs.1300/-, but after that application also No one Intimate me on that My credit limit is not set. Even I didn't got the any message or call from Vodafone when my billing amount was going more than my CREDIT Limit. And this Time I got the billing amount of Rs. 4000/-. And also without any message or call My Outgoing is blocked. I have complaint against Red Plan also. Which was set by PRASHANT YADAV (Vodafone Red Plan Executive). He didn't said me that some service (Vodafone to vodafone free calling and credit limit will be dynamic) will be going to deactivate. When it's come to the Vodafone Store. Person name is Rohit, Rashmi, Shweta Kadam (Vodafone Executive of vodafone Store, Kandivali). I have complaint against them related to same thing. but they are not giving response related to this my problems. they are only just giving me advice to make the whole billing amount and again giving written application for FIX CREDIT LIMIT. So I just want to say that we are not for doing same thing again and again. i have already given FIX CREDIT LIMIT Application before (My FIX CREDIT LIMIT application reference number is : [protected]) . and Now no one giving me response for that application which I gave already. Even no one is giving me answer about my Billing amount that why it is so much as before. even i haven't activated any other services. Than how it is possible to come Rs. 4000 above billing amount??? I request you to Please help me out with this issue.