Vodafone India — data connectivity problem

Address:

New Delhi, Delhi, 110043

I have upgraded my 2g sim into 3g/4g. I have received 14gb data (4gb (3g) and10gb (4g). I am not able to connect 4g network and i am also not able to connect customer care as well. I have call 4-5 time through some other number but still my problem not solved. Whenever i try to activate my internet service my balance is deducted. Please look into this matter.