Vodafone India — deactivated my calling services.

himanshusk

from Mumbai, Maharashtra

Address:

Meerut, Uttar Pradesh

my services are deactivated and i received a message saying that i have crossed my credit limit. my unbilled amount is 1289.18 which is due to the internet pack, because when any net pack is activated on no the unbilled amt is increased by 4paise/10kb data usage and this charge is deducted on billing date. but my services are restricted saying that i have crossed the credit limit 500 rs and i am asked to pay rs 1289.18 rs before my billing date and which includes the amount of data pack which has to be deducted first. i hve not crossed my credit limit and still i am being forced to pay 1289 rs, saying that my services will not resume if i do not pay this amount.

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Comments

rapkiran

from Chennai, Tamil Nadu

I got a call from vodafone customer care excutive in the month feb-15 saying there is interner pack offer for Rs.450 3GB unlimted.I have activated the plan and billed go gerenered in in april-15 the internet bill was Rs.8700 for 5GB usage. When i check with customer care they are saying it limited pack that is the reason they have charged extra.

They have blocked my incoming and out going calls.Same plan in prepaid it is Rs.851 whereas in post paid Rs.8700.I have requested for waived but i have not recived any response from.

Pls be careful with vodafone.

Vodafone India Customer Care

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