Vodafone India — deals_mydala_99”, vodafone charging 99 Rs for just clicking ADS by mistake

same happened with me too.. mail dropped as below


From: Sunil Tiwari
Sent: 28 April 2015 11:58 AM
To: 'sunil.[protected]@vodafone.com'
Cc: '[protected]@gmail.com'
Subject: RE: PATHETIC WAY OF CHARGING UNNECESSARY VAS CHARGES
[protected]


FYI & A


Regards

Sunil Tiwari

[protected]


From: Sunil Tiwari
Sent: 28 April 2015 11:52 AM
To: 'marten.[protected]@vodafone.com'; 'corporate.[protected]@vodafone.com';
'Appellate.[protected]@vodafone.com'; 'vodafonecare.[protected]@vodafone.com';
'nodal.[protected]@vodafone.com'
Cc: '[protected]@gmail.com'
Subject: PATHETIC WAY OF CHARGING UNNECESSARY VAS CHARGES [protected]


DEAR SO CALLED
HARASSING SUPPORT TEAM,


This is very absurd
to inform you that every alternate month I am being charged for some VAS
download, which is charged more than my actual usage of calling & data.


I have been
requesting to let me know how to disable it which is again not being able to be
solved by VODAFONE support team as this things are not in your hands.


I have noticed this
& have been informing your team without getting any help/assistance from
your end.


I AGAIN WRITE TO
YOU FOR YOUR ASSISTANCE IN DISABLING THIS FEATURE & STOP CHARGING ME
UNNECESSARILY OR I SHALL TAKE SOME LEGAL/SOCIAL ACTION ON IT.


LIST OF COMPLAINS IN PAST WHICH WENT
UNANSWERED/UNRESOLVED STILL CLOSED.. N still VODAFONE SAYS “HAPPY TO HELP YOU”


Regards

Sunil Tiwari

[protected]

Hi Mahesh,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1HPbsEU

Regards,
Vodafone India