[Resolved]  Vodafone India — DEDUCTION FOR ZEEDITTO SERVICE UNKNOWINGLY

Address:Kolkata, West Bengal

To whom it may concern, I am a prepaid vodafone customer ([protected]).Its really embarrassing to experience this kind of rs.20 deduction from my main balance account without any information due to ZEEDITTO service. I am expecting meaninful cooperation from your side and refund the same. Just to draw your attention i am attaching the message which i got today from vodafone customer care. Hello! ZEEDITTO service is now active on your number, as requested.This service is valid till[protected] and a 5 days rental of Rs.20 has been deducted.Your current Balance post service activation is Rs.7.326.To deactivate SMS STOP to or call 155223(toll free).
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Still i do not get any email or phone calls, regarding the said issue, from vodafone customer care. Its very disappointing.
Complaint comments 

Comments

I too have my nervewrecking experience(Ph.[protected]).SMS 'NO" to and call to Toll free No.155223 to stop ZEEDITTO service on Vodafone does not get processed. 'Sorry, we cannot process your request' is the answer I get. Since it cannot be stopped, Vodafone will continue deducting the money indefinitely. It is a SPAM as reported by 1229 people in TrueDialer. A CHEATING "SERVICE", and ILLEGAL, for which VODAFONE IS SQUARELY RESPONSIBLE AND ANSWERABLE if one goes to court. I am one intending to file an FIR against them and sue them in the court!!!
This is sick, frustrating and absolute ridiculous and conniving way of cheating customers. Anyone who has ears at Vodafone kindly hear and refund our money back of all the customers whose accounts you have deducted. Is Vodafone stooping so low to collect money from its customer base.

Hello, ZEEDITTO service is now active on your number, as requested. (Who the hell requested this and when cheaters liars) This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted. Your current balance post service activation is Rs.533.23. To deactivate SMS STOP to or call 155223(toll free).

A cool Rs.35, 00, 000/- collected in a day from 1 million base. How low VODAFONE can you stoop.
I think Vodafone plans to quit India Market. ZEEDITTO auto activation and costing Rs 35 every week is the most annoying act of any telephone service provider so far. Moreover there is no way you can deactivate on your own !!!
On the top of that Vodafone has made it next to impossible to reach to talk to their customer care executive through their irritating IVRS.

I can foresee Vodafone packup from India market.

This British company might have appointed a German CEO for India operations and he may have the revenge of world war II in his mind :-)

Vodafone will wash away from India Soon.
Yes Vodanoe has become sick
Zeeditto a nuisance

News : Vodafone has thought of a new way of extracting money from their clients. This time its their Zeeditto service of which no information has been provide but yes it is promptly deducting charges from users and ofcourse without their consent.

This needs some strict action

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information