Vodafone India — Deduction of account balance intentionally

Address:

Kolkata, West Bengal

Dear Sir, Myself Jit Mondal, mob no- [protected]. I am a Vodafone user and vodafone cut my account balance intentionally on 01.03.2015 at 09:08 pm. This is not only the first time that it happen. It happened three to four times before. On 01.03.2015 Vodafone cut Rs. 45.00 for the Value Added Service. But honestly I did not send any request to activate Value Added Service. Then I called to customer care and the executive told me that I activate pop up message during surfing Internet. But no pop up message are shown in my mobile browser and I understand the importance of pop up message. Vodafone cut my balance many times when in my account have more than 20 Rs balance. Please help me sir. Thanking you & Regards Jit Mondal