Vodafone India — deduction of amount from prepaid account number [protected]

Address:

Lucknow, Uttar Pradesh, 226012

Sir, for last many days amount for various services are deducted from my pre paid account. On 2nd nov refund was taken be me after registering complaint. Again amount was deducted on 3rd nov and was refunded after complaint. Further, an amount of rs. 75.00 was deducted from my account on 06 nov 2017. After calling at complaint number non of the executive spoken to me and again and again same computerized system starts dial 1, dial 2 etc. But no executive spoken. On 08 nov i visited vadafone store, from where the lady executive spoken in head office and intimated that amount will be refunded, but no refund was made. Again today on checking of my amount it is seen that some amount has been deducted from my account without my knowledge and while trying to speak to executive same things are repeated and no executive spoken nor from my number but also from other number. As such it is requested to refund my both the amounts and do not disturb in futhure failing which i will be forced to leave the service and switch to other provider