Vodafone India — Deduction of balance | |||
The balance of Rs 99 was deducted twice on 16th feb 2015 around 1145 hours When asked from customer care, they said that it was due to downloading from internet, where no such paid downloading was done. My vodafone no is [protected] and circle is UP West Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
8 Comments | |||
Comments
My vodafone no is [protected] .they deduct my 90 rs for service that i have not requested.if my problem is not solved then i will file case in court against vodafone.
Reply
Today, there was a deduction of 99 from my number, Then I called customer care but they did not respond positively.Please refund my balance because I have not given any command
i was normally using whatsapp on my phone when surprisingly i get a a balance deduction of rs. 30:00 at once for some 7.35mb or so i was so in shock that how is it possible when whatsapp takes only kbs for few messages i messaged twice and there i had 3:00rs balance deduction. i called vodafone immediately but what happens next is very interesting a guy picks up my call he say how can i help, i told him my problem so he asks me to hold i did hold for 5mins on call then when he comes back on call he says call me back in 4 hrs i said recharge shops are closed at this point of time so please help me i need balance i ask him to transfer me to his seniors what he does is keep in hold for another 35 mins . then i was fed up i called again on 198 a picks up the call after listening to me he cuts the call on his own i called te third time and the guy again does that please help me i am not here for my 30 bucks all i want is termination of the employees who don't behave
Rs 120 deducted from my prepaid balance without any notice from the company…customer care have no answer regarding this….earlier they hhave also dedusted this type of amount...they told that this is normal deduction due to use... But i have not used this no in the night when it was deducted...this is a fraud by the company….i need my balance back…...I am very much unhappy with Vodafone service... My no is [protected]...my email I'd is [protected]@yahoo.com
very very bad service
faltoo service provider
I am Sonam and my number is[protected] . I am facing balance deduction again and again . Earlier this doesn't happen but from past 2 to 3 days daily my balance is reduced . I am not activating any services any download still I am facing balance deduction when I called to customer care they are not giving me complain id from which I can complain . Its becoming hectic using vodafone
I am a new vodafone user. My vodafone no is [protected]. Just today a sms came saying Look @ it service has been activated on my number and Rs. 45 has been deducted from my account balance, even though i did not activate any such services. When i called customer care they said i may have accidentally clicked on some link over the internet leading to its activation. I am very disappointed with vodafone right now. I want my balance back.
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