I had been to France recently for one moth and I have not used Vodafone at all(I bought local sim). But when I came back to India, around 200 rupees got deducted from my account for activating international roaming through msg which I have not done at all and one important thing is at the time i was having nil balance.
when i asked for proof as I have sent the msg for activating international roaming, they said that we should not share that information.
One more important thing is that the customer care people have not taken my complaint at all and also said like it is my mistake.
200 Rupees is not a big matter here, but the cheating that has been done by the vodafone without my notice and also very bad respose that I received from customre care is the very very big issue for me.
Please take necessary actions on this...
Thank you very much...
Regards,
Karthik T
+91 [protected] Was this information helpful? |
Post your Comment