[Resolved] Vodafone India — Deduction of Rs 90 | |||
Dear Sir, This is to inform you that today morning i.e on 26/05/2015 my vodafone balance for number [protected] was deducted by Rs 90.I enquired with customer care executive and was told that i have requested for some social book facility this morning and have given confirmation for the same.Whereas I am not even aware of the same.I am a customer of Vodafone from past 5-6 years and earlier i was having post paid number and due to some instances of some charges i converted that post paid connection into prepaid.Today i again had a bad experience o[censored]nneccesary deduction of this Rs 90.I repeatedly called for the issue to be resolved as line was geting disconnected and i have requested customer care executive for reversal of these charges deducted but they were not at all cooperative and one among the them was so rude and abrupt that it made my experience even worst.I request you to kindly see into this matter and get my charges reversed as such deductions are not acceptable and i will be left with no other option but to port my number to some other service provider and end our relation of 5-6 years. Thanking You Truely Yours Prashant Kataria [protected] Was this information helpful? | |||
Complaint marked as Resolved
I had sent mail to vodafone mumbai team also and now they have resolved the problem and my deducted amount was returned
I am thankful to everyone who tried to help me resolving this out
Regards
Prashant kataria Vodafone India customer support has been notified about the posted complaint. | |||
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